Xilin Handle accelerator
Specification model: ACC01
Q.Can you produce the forklift labeled with customers brands?
A.A: Yes, we can. We will promise your design would be protect by law, we will protect your copyright.Q.Can we get discount?
A.A: Yes, for big order, old customers and frequent customers, we will give reasonable discount.Q.What are the certificates do you have?
A.A：In terms of products, we have ce certificate to ensure the quality and safety of products. In terms of management, we have iso certificate. We are a mature company with quality assurance and qualification for export.Q.What is your main products?
A.A: Our main products are diesel forklift, electric forklift, LPG forklift, container forklift, stone forklift, counterbalance forklift , 3-wheel electric forklift, electric reach truck, electric tow truck, electric stacker and pallet truck.Q.What is your delivery time?
A.A: 30-40 days mainly depends on your order quantity and forklift type.Q.What’s your after sales service?
A.1)We provide 18 months warranty. Within warranty, if there are any problems with our parts. We will offer free replacement services after confirmed the problem, the shipment time is around 7 days.
2)If there are any problems you meet when you use it, you consult our engineers at any times.
3)We will remind you to maintain the products in regular time, and we will tell you how to maintain it.Q.What is your MOQ(min order quantity)? Do you provide warranty? And how long?
A.A: Our MOQ is 1 piece. We grant our clients 18 months warranty for any machine purchased from us.Q.What is your price terms?
A.A: We offer FOB, CIF, CFR price terms.Q.Which payment terms are available to us?
A.A: T/T term or L/C term. On T/T term, 30% down payment is required in advance, and 70% balance shall be settled before shipment. On L/C term, a 100% irrevocable L/C without "soft clauses" can be accepted.Q.Where is your company?
A.A: Our ADD: Room 1108&1109,Building 10, No. 3999, Lianhua South Road, Minhang District, Shanghai China